Dental Front Desk Training Manual Pdf

There is a lot of essential information on the p l statement that is needed in order to complete a dental practice analysis.

Dental front desk training manual pdf. Verify that all areas of dental care have been considered and included. I provide this same training manual to my employees and actually quiz them very easily but they don t know that. As the leading authority on virtual dental front office training laura helps dental professionals who want to be better at what they do gain the training they need through online video courses live seminars and coaching. Employee policy manual rev 050719 8 office participation professionalism o be kind and courteous to patients staff doctors and others.

Marathon training sessions are a big problem that we see all the time. Clocking in out opening procedures turning on the computers and our software overview of our. A dental department profit and loss statement. If key policies are missing or seem to be limited this should be addressed.

When new team members receive this they can review it and know a little bit more about what to expect on their first day. O keep front lobby and reception desk area clean o stock manage and keep coffee bar area clean. This receptionist policy is designed as a step by step guide to entering a new dental patient s information into eaglesoft and to ensure that your front office has all of the required data needed to ease the transition for the patient and the front office staff. Tips for training your new dental team member.

Front desk impact failure of the front desk staff to collect patient payments at the time of the visit cost this practice 886 229 failure to document patient eligibility for medicaid and commercial insurance contributed to a nearly 1 million loss for this practice. Appearance and order of the dental office. Learn more about laura s approach and how to book her for your next event. 1 sporadic and or lengthy training sessions.

Dental front office manual in pdf format for the dental office team. Seminars are fun for team building hey we even do live seminars ourselves. Reports to the office manager. Dental front office manual.

This 68 page 68 pages in pdf format not some small book format book is written in simple terms so that every employee from front desk to clinical staff can easily read it and by doing so establish a calibrated baseline of. Look inside dental receptionist manual popular click for your free download the receptionist manual covers the key functions relating to receiving patients at the front desk the professional way of answering the phones assisting patients in filling out the new patient forms and how to overall be a dental office s traffic cop.