Datto Hardware Device

This article explains the advanced device status feature of the datto appliance gui.

Datto hardware device. Displays the connectivity status of the nics on. You can click the create ticket button to raise a new ticket with datto technical support. Hardware software status card click to enlarge tickets. Total amount of hardware ram available to the device.

This is often the same value as the mac address of eth0. Datto s industry leading msp tools are designed to optimize your business and expand the services you deliver to clients. This value is the internal number datto uses to identify the converted device. A lego brick was used to complete the first iteration of the product.

Contact datto technical support if you need to replace a storage component that has failed completely. This article explains how to set up hardware and account alerts for your datto device in the partner portal using the bcdr status page. Tickets card click to enlarge billing info. The advanced device status page allows you to perform hardware upgrades and repair monitor device activity and view information about the health and other pertinent details of your datto appliance.

You can only configure agent specific alerts and reports such as log digests through your datto device s gui. This card shows all open support tickets for the device including ticket numbers dates opened and status. Remember that you can leverage our extensive knowledge base to troubleshoot issues before submitting a case with a support technician. You can migrate all agents or just some of the agents from the source device to the new device.

This is simply because you have the best understanding of your clients network hardware and software environments as well as the conditions under which their datto devices operate. Our integrated scalable and innovative suite of hardware and software solutions work together to drive success for msps of any size. In a device migration scenario an operator transfers local and cloud backups device settings from one datto appliance to another.